Due to the current global situation (CODIV-19) and a recent high-demand, shipments may experience some delays. It's possibile you will receive some products in 4-20 business days, for other products we need some extra time: you will find all the specific information on every single item.
As soon as you place the order please allow up to 72 hours to provide all of the tracking information to the email you provide for us. We do know the stress and the frustration this may cause and plan to keep an open line with you until the package arrives safely at your doorstep to ease this process!
We care about you ❤️
HOW MUCH COSTS THE SHIPPING?
Shipping is free for USA and Canada. For other countries, the price will be $7.99.
HOW IS MY PACKAGE SHIPPED?
We primarily ship through USPS, UPS, FEDEX and other shipping methods.
WHAT ARE YOUR SHIPPING AND PROCESSING TIME?
USA and Canada: about 4 - 20 business days
Oceania: about 8 - 20 days business days
Europe: about 8 - 20 days business days
Other countries: 11 - 30 days business days
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest.
Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
We have different international warehouse and shipping depends on which one has the item available the fastest. Shipping is roughly 5-20 business days but may take a bit longer due to the pandemic situation! We're working as fast as we can to dispatch as quick as possible, ensuring all our customers can get their products quicker. Due to the popularity of our offers, please allow an estimated 4 - 20 business days for your order to arrive in USA (varies from product to product).
Other countries can take an estimated 1 - 6 weeks (varies from product to product) due to distance travelling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.